CONSIGN SPACE SOLUTIONS TERMS OF BUSINESS

DEFINITIONS

  • Assignment : The task of finding a suitable Candidate for a Client.
  • Candidate : Person who has given permission to CONSIGNSPACE  to forward their details in order to be considered for engagement or employment by the Client, either directly or through a management company, and who may (or may not) accept employment or an engagement with the Client.
  • Client/Host Employer : Organisation or person who has received referrals for engagement or employment services from CONSIGNSPACE .
  • Contractor : A Candidate engaged or employed by the Client in any capacity.
  • Exclusive Assignment : CONSIGNSPACE  is the only organisation recruiting for the particular role, any person employed in the role shall be deemed to have been a CONSIGNSPACE  Candidate.
  • Hourly Rate Contractor : A Candidate engaged by the Client, for whom the Client pays CONSIGNSPACE  an hourly rate.
  • Daily Rate Contractor : A Candidate engaged by the Client, for whom the Client pays CONSIGNSPACE  a daily rate.
  • Non-Ongoing Contractor : A Candidate engaged or employed by the Client, for whom the Client pays a placement fee in relation to the period of engagement or employment.
  • Permanent Placement : A Candidate engaged or employed by the Client, for whom the Client pays a placement fee for a full twelve months as this is an on-going role.
  • Salary Package : The full-time annual salary for the position being filled including superannuation and other entitlements, if applicable. Where the incentives included in the Salary Package are greater than 20% of the total package, then they will be included (valued as if they were 100% achieved).

ACCEPTANCE OF THESE TERMS OF BUSINESS

These Terms of Business will be deemed accepted by the Client by;

  • Signing this document; and/or
  • Electronic acceptance of these terms; and/or
  • Accepting the CV or profile of a Candidate who has been introduced to the Client by CONSIGNSPACE ; and/or
  • Interviewing a Candidate introduced by CONSIGNSPACE  at any time in the 12 months prior to engagement of that Candidate;
  • Engaging or employing a Candidate introduced by CONSIGNSPACE at any time in the 12 months following the introduction.

VARIATION

These Terms of Business may not be varied unless by mutual agreement confirmed in writing by CONSIGNSPACE.

PERMANENT (ONGOING) PLACEMENTS

FEES FOR PERMANENT PLACEMENTS

The Client shall pay the placement fee calculated in accordance with these Terms of Business. Placement fees for a permanent role are calculated as a percentage of the successful Candidate’s Salary Package as set out in the table below. Where a fixed fee is agreed for an Exclusive Assignment, this amount shall be the placement fee and will be confirmed in writing by CONSIGNSPACE

PAYMENT FOR PERMANENT PLACEMENTS

Payment terms are strictly 30 days from date of invoice. The Replacement Guarantee is only valid if all invoices are paid in full within 30 days of the date of invoice. Where payment of an invoice is late, CONSIGNSPACE  reserves the right to withhold services and to charge a late payment fee.

REPLACEMENT GUARANTEE FOR PERMANENT PLACEMENTS

CONSIGNSPACE will endeavour to find a replacement candidate at no additional recruitment fee should a Candidate leave their employment within 3 months of commencement where:

  • The Client causes the successful Candidate to leave their employment due to the Candidate’s lack of performance (measured against the original agreed job description); or
  • The Candidate chooses to leave their employment for any reason except where the work they are required to perform is not substantially the same as the original agreed job description, or through any illegal or unreasonable behaviour of the Client.

 

This Replacement Guarantee is subject to CONSIGNSPACE  having the replacement Assignment as an Exclusive Assignment for not less than 8 weeks.

Any specific on-costs (such as advertising, Candidate testing etc.) agreed with the Client and incurred by CONSIGNSPACE  in the replacement will be on-charged to the Client.

Only one Replacement Guarantee applies for each permanent placement, i.e. there is no Replacement Guarantee on a replacement Candidate.

Should CONSIGNSPACE  be unsuccessful in replacing the Candidate after 8 weeks, then the placement fee will be available to the Client as a credit for six months, so long as the Client has not been unreasonable in filling the role. Such a credit may be applied toward future placement(s) of permanent or Non-Ongoing Contractor roles.

CONTRACTOR PLACEMENTS FEES FOR CONTRACTOR PLACEMENTS

Fees for Hourly and Daily Rate Contractors

The fees for Hourly/Daily Rate Contractor placements are calculated as:

Hourly/Daily Rate Contractor placement fee = Number of hours worked x agreed hourly rate or Number of days worked x agreed daily rate

 

Overtime or weekend work will only be undertaken where there is an explicit agreement between the Client and CONSIGNSPACE  to do so. In all cases the agreed rate for the Contractor will be multiplied by the relevant award loading for overtime, weekend work etc. Allowances payable will be on-charged to the Client as applicable.

The Client shall pay the Hourly/Daily Rate Contractor fee calculated in accordance with these Terms of Business if a Contractor who is referred by CONSIGNSPACE  is engaged or employed by the Client or any organisation to which the Client has referred the Contractor.

The hours worked by the Contractor are to be documented on timesheets that will be periodically (usually fortnightly) presented to the Client for approval. The signature of the Client’s representative on the timesheet indicates the Client’s agreement with the validity and accuracy of the information on the timesheet.

The Client shall either approve (if the Contractor has been available to work where required by the Client for the hours shown on the timesheet) or reject (for documented valid reasons) timesheets and return them within 24 hours of presentation to the Client. Any timesheet that is not approved or rejected within 24 hours may be deemed approved, at the discretion of CONSIGNSPACE

Where the on-costs related to the Contractor increase due to legislative, industrial, insurance premium increases or similar reasons or the Contractor is paid more due to increased duties or responsibilities, CONSIGNSPACE  reserves the right to increase the charge rate to the Client by a proportionate hourly amount.

Should an Hourly/Daily Rate Contractor transfer to becoming a Non-Ongoing Contractor the same method used for calculating non-ongoing contract placement fees shall be used to calculate a new fee amount. This fee will be capped at twelve months (52 weeks) from the initial commencement date of the Contractor with the Client.

Invoicing for Hourly/Daily Rate Contractor Placements

Fees for the services provided by Hourly/Daily Rate will be invoiced monthly. Invoices will include fees for all approved hours and where the Contractor works under an award, the Contractor’s entitlements (such as overtime rates and meal allowances).

Fees for Non-Ongoing Contractors

The fee for Non-Ongoing Contractor placements is calculated as follows:

Non–Ongoing Placement Fee = Salary Package x Permanent Placement Fee Percentage x (weeks of engagement ÷ 52 weeks)

The fees for Non-Ongoing Contractor placements are capped at an engagement period of 52 weeks

Invoicing for Non-Ongoing Contractor Placements

The placement fees for Non-Ongoing Contractors will be invoiced following formal acceptance of the position by the Candidate, unless otherwise agreed. Invoices will be issued based on the above method of calculation on agreement for each contract extension up to a composite period of 12 months from commencement. Candidates who leave before completing 12 months service and return to the Client will continue to be subject to placement fees.

Payment for Contractor Placements

Payment terms are strictly 30 days from date of invoice. The Replacement Guarantee for Hourly rate/Non-Ongoing Contractor placements is only valid if all invoices are paid in full within 30 days of the date of invoice. Where payment of an invoice is late, CONSIGNSPACE  reserves the right to charge a late fee.

REPLACEMENT GUARANTEE FOR CONTRACTOR PLACEMENTS

Hourly Rate Contractor : Should the Contractor leave for any reason, CONSIGNSPACE  will endeavour to replace the Contractor. The replacement Contractor may be charged to the Client at a different rate if the replacement Contractor is paid at different rate to the original Contractor.

Non-Ongoing Contractor : The terms of the Replacement Guarantee for a non-ongoing role are as per the Replacement Guarantee for a permanent role, including the right to have the task as an Exclusive Assignment for not less than 8 weeks. The Replacement Guarantee amount will be calculated for the period of time remaining in the contract. Where the Candidate is replaced, this amount will be applied as a credit to the contract for the replacement Candidate. Where the Candidate is not replaced, this amount will be applied as a credit to the Client account as per the Replacement Guarantee for a permanent role.

WORK PLACE HEALTH AND SAFETY (WH&S) FOR AN HOURLY/DAILY RATE CONTRACTOR

The Client must provide a safe working environment, a safe system of work and safe equipment for the Contractor at all times. It is the sole responsibility of the Client to provide the Contractor with any induction, training, information, equipment or supervision required to ensure the Contractor is able to carry out their work in a safe and healthy manner. The Client is responsible for ensuring the Contractor is aware of and complies with the WHS Act and the Client’s own policies and procedures.

CLIENT AS AN EMPLOYER/HOST EMPLOYER OF AN HOURLY/DAILY RATE CONTRACTOR

Where the Client has employed a Contractor or is acting as a Host Employer by engaging a Contractor through CONSIGNSPACE , the Client must:

 

  • Abide by all relevant industrial awards or agreements and legislation including the Work Health and Safety Act 2011 (ACT), the Discrimination Act 1991 (ACT), the Privacy Act 1988 (Cth), taxation laws, and any other relevant policies, regulations, legislation or practices
  • Maintain all required insurances including workers compensation, public liability, professional indemnity insurance and cyber insurance
  • Appropriately supervise, direct and monitor the Contractor(s)
  • Pay a minimum of three hours for any one work attendance (other than sickness or like of Contractor)
  • Advise CONSIGNSPACE  within three working days of any material change in the duties, conditions or working location of the Contractor(s)
  • Allow access to the workplace to CONSIGNSPACE  with reasonable notice for the purposes of WH&S review and CONSIGNSPACE  employee maintenance

 

DIRECT EMPLOYMENT/ENGAGEMENT BY THE CLIENT FOLLOWING INTRODUCTION OF A CANDIDATE TO THE CLIENT

If the Client or any organisation affiliated with the Client or whom the Client has referred the Candidate to, employs or engages the Candidate in any capacity within a period of 12 months from the last day of the CONSIGNSPACE  Recruitment Assignment, then

a. If the Candidate is employed as a staff member a permanent placement fee will be paid by the Client at the current CONSIGNSPACE  Terms of Business.

b. If the Candidate is employed on a contract basis the appropriate contractor placement fee shall be paid by the Client as per the current CONSIGNSPACE  Terms of Business.

This includes situations where a Candidate is employed within a large Client, such as a large Government Department, where the Candidate is, result of the CONSIGNSPACE  introduction, employed in other Divisions/Branches. The Client will ensure they notify CONSIGNSPACE  of the engagement of any Candidate who is engaged within 12 months of being introduced by CONSIGNSPACE  to the Client.

DIRECT EMPLOYMENT / ENGAGEMENT OF CONTRACTORS BY THE CLIENT (RELEASE FEES)

If the Client employs or retains the services of a Contractor outside of operation of this Agreement in any capacity whatsoever, or refers the Contractor to any third party for employment during an assignment or within twelve months of the cessation of an assignment, the Client agrees to:

a. Notify CONSIGNSPACE ; and

b. pay CONSIGNSPACE  a release fee within 7 days of the date that CONSIGNSPACE  becomes aware of the placement.

In the event that the salary cannot be accurately established, the fee will be 150 times the hourly rate at which the Contractor was last supplied to the Client by CONSIGNSPACE .

 

REPLACEMENT GUARANTEE FOR PERMANENT PLACEMENTS

CONSIGNSPACE  will endeavour to find a replacement candidate at no additional recruitment fee should a Candidate leave their employment within 3 months of commencement where:

  • The Client causes the successful Candidate to leave their employment due to the Candidate’s lack of performance (measured against the original agreed job description); or
  • The Candidate chooses to leave their employment for any reason except where the work they are required to perform is not substantially the same as the original agreed job description, or through any illegal or unreasonable behaviour of the Client.

 

This Replacement Guarantee is subject to CONSIGNSPACE  having the replacement Assignment as an Exclusive Assignment for not less than 8 weeks.

Any specific on-costs (such as advertising, Candidate testing etc.) agreed with the Client and incurred by CONSIGNSPACE  in the replacement will be on-charged to the Client.

Only one Replacement Guarantee applies for each permanent placement, i.e. there is no Replacement Guarantee on a replacement Candidate.

Should CONSIGNSPACE  be unsuccessful in replacing the Candidate after 8 weeks, then the placement fee will be available to the Client as a credit for six months, so long as the Client has not been unreasonable in filling the role. Such a credit may be applied toward future placement(s) of permanent or Non-Ongoing Contractor roles.

CANCELLATION BY BREACH

If the Client does not abide by these Terms of Business CONSIGNSPACE  reserves the right to, among other things, terminate the agreement immediately and withdraw any Candidate placed with the Client without notice or penalty.

PRIVACY AND CONFIDENTIALITY

CONSIGNSPACE  support the INDIAn Privacy Principles set out in the Privacy Act 1988 (Cth). All information provided to the Client regarding Candidates has been approved by the Candidate for the sole purpose of determining the suitability of the Candidate for employment or engagement by the Client. The Client will keep this information confidential and will not use or retain the information for any purpose other than that stated above. The Client indemnifies CONSIGNSPACE  from any loss or damage as a result of a breach or claimed breach by the Client of any privacy obligations.

CONSIGNSPACE  agree to keep confidential any information provided by the Client which is marked as confidential and which CONSIGNSPACE  did not already possess and is not available in the public domain.

The Client explicitly agrees to conduct reference checks on the Candidate only after receiving approval from CONSIGNSPACE .

LIABILITY AND INDEMNITY

CONSIGNSPACE  will use their best endeavours to refer suitable candidates to the Client based on the information provided by the Client and the Candidate.

CONSIGNSPACE  do not make any warranty or guarantee regarding the accuracy of the information supplied in relation to Candidates or the suitability of the Candidates.

The decision to employ a Candidate is solely made by the Client. CONSIGNSPACE  is not liable for any loss, damage or expense suffered by the Client that has arisen or arises from any act, omission or misconduct of a Candidate or that is incurred as a result of CONSIGNSPACE ’s failure to perform or provide the services of the Assignment.

By accepting these Terms of Business, the Client agrees to indemnify CONSIGNSPACE  in respect of all loss and damage of CONSIGNSPACE  caused by acts or omissions of the Client or Candidate or incurred in connection with the Assignment and/or the Candidate’s engagement.

By accepting these Terms of Business, the Client also agrees to indemnify CONSIGNSPACE  in respect of any liability to the Client and/or any third party for loss and damage, including for personal injury, caused by acts or omissions of the Client or Candidate or incurred in connection with the Assignment or the Candidate’s engagement.

It is the responsibility of the Client to ensure adequate insurance coverage in connection with the Candidate including workers compensation insurance, public liability insurance and professional indemnity insurance.

TERMINATION OF ASSIGNMENT

A Client may terminate an Assignment by giving 3 business days notice in writing. If a Client terminates an Assignment

  • Privacy and Confidentiality obligations continue to apply to both the Client and CONSIGNSPACE
  • Where significant work has been performed in good faith by CONSIGNSPACE , and the Client withdraws the role through no fault of CONSIGNSPACE , CONSIGNSPACE  reserves the right to charge an administration fee up to $1,500 plus GST
  • Unpaid invoices are still payable, and invoices may be raised for all milestones that have been achieved
  • In the case of an Exclusive Assignment CONSIGNSPACE  may invoice for the proportion of work completed to the next invoicing milestone
  • Employment of referred Candidates within 12 months of referral from the period of submission will still incur the appropriate placement fee

GOODS AND SERVICES TAX

If Goods and Services Tax (GST) is payable on any of the services provided under these Terms of Business it will be added at the current rate to all invoices in addition to the calculated fee

CURRENCY

All relevant fees and charges prescribed by and payable to CONSIGNSPACE are based upon INDIAn Dollars (AUD).

INVOICE PAYMENTS VIA CREDIT CARD

All payments processed via a Credit Card will attract a processing charge of 2%.

DEBT RECOVERY

The Client agrees that any payment due and owing to CONSIGNSPACE  in accordance with these Terms of Business, including any amounts devised with reference to clause 6, Direct Employment/Engagement by the Client, are recoverable by CONSIGNSPACE  as a liquidated debt.

APPLICABLE LAW

The law applicable to these Terms of Business is the law of the INDIAn Capital Territory.